{"id":163,"date":"2020-03-10T18:09:53","date_gmt":"2020-03-10T18:09:53","guid":{"rendered":"https:\/\/erplayer.pro.radio\/manual\/?post_type=knowledgebase&#038;p=163"},"modified":"2022-01-18T12:57:55","modified_gmt":"2022-01-18T12:57:55","slug":"technical-support","status":"publish","type":"knowledgebase","link":"https:\/\/erplayer.pro.radio\/manual\/knowledge-base\/support\/technical-support\/","title":{"rendered":"Technical support"},"content":{"rendered":"<p><strong>Technical support is provided via helpdesk.<\/strong><\/p>\n<p>For help on installation or configuration please use this form:<\/p>\n<p><a href=\"https:\/\/pro.radio\/shop\/submitticket.php?step=2&amp;deptid=4\" target=\"_blank\" rel=\"noopener\">https:\/\/pro.radio\/shop\/submitticket.php?step=2&amp;deptid=4<\/a><\/p>\n<p><strong>Please make sure to include:<\/strong><\/p>\n<ol>\n<li>purchase code<\/li>\n<li>streaming details<\/li>\n<li>website URL.<\/li>\n<\/ol>\n<p>You&#8217;ll receive an answer within a few hours.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical support is provided via helpdesk. For help on installation or configuration please use this form: https:\/\/pro.radio\/shop\/submitticket.php?step=2&amp;deptid=4 Please make sure to include: purchase code streaming details website URL. You&#8217;ll receive an answer within a few hours.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[8],"class_list":["post-163","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-support"],"_links":{"self":[{"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/knowledgebase\/163"}],"collection":[{"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/comments?post=163"}],"version-history":[{"count":6,"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/knowledgebase\/163\/revisions"}],"predecessor-version":[{"id":183,"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/knowledgebase\/163\/revisions\/183"}],"wp:attachment":[{"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/media?parent=163"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/erplayer.pro.radio\/manual\/wp-json\/wp\/v2\/knowledgebase_cat?post=163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}